Privacy Policy

Last Updated: June 6, 2025

Brothers Concrete Cincinnati (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://brothersconcretecincinnati.com or interact with our services.

1. Summary of Data Collection & Usage

We collect personal information to provide and improve our services, schedule work, and communicate with you. We do not sell or share your personal data, including phone numbers, with third parties or affiliates for marketing or promotional purposes.

2. Definitions

  • Personal Data: Information such as your name, email, phone number, and address

  • Usage Data: Browser details, IP address, and pages visited

  • Cookies: Small files used to remember your preferences and improve website performance

  • Service: The website and services provided by Brothers Concrete Cincinnati

  • You: A visitor or user of our site and services

3. Information We Collect

We may collect:

  • Full name

  • Email address

  • Phone number (mobile or landline)

  • Mailing address and ZIP code

  • Technical information (device type, IP, browser)

4. How We Use Your Information

Your data is used to:

  • Respond to inquiries and requests

  • Send quotes, confirmations, and project updates

  • Schedule and provide concrete services

  • Communicate through phone, email, or SMS

  • Improve our website and customer experience

5. SMS Communication and Consent

When you provide your phone number, you may receive SMS communications from us regarding:

  • Job confirmations

  • Scheduling updates

  • Work status or appointment reminders

  • Follow-ups and customer service feedback

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. Reply HELP for support. Consent is not required to receive services.

We do not share your number with third parties or affiliates for promotional use.

6. Communication Preferences

You may opt out of communications by:

7. Data Retention

We retain your personal data only as long as necessary to fulfill services or legal obligations. You may request deletion or correction of your information at any time.

8. Your Rights

Under GDPR, CCPA, and other applicable laws, you have the right to:

  • Access the data we hold

  • Request corrections or deletion

  • Withdraw consent or restrict processing

Email brothersconcretecincinnati@gmail.com to exercise these rights.

9. Security

We implement reasonable technical and administrative safeguards to protect your data. However, no online transmission is completely secure.

10. Policy Updates

We may update this policy at any time. Changes will be posted to this page with a new “Last Updated” date.

11. Contact

Brothers Concrete Cincinnati
Cincinnati, Ohio
Phone: (513) 650-6171
Email: brothersconcretecincinnati@gmail.com
Website: https://brothersconcretecincinnati.com